Win Spirit CasinoCookies Policy

Cookies Policy

This Cookies Policy explains how Win Spirit Casino uses cookies and similar technologies when you visit or use our website. It describes what cookies are, why they may be used, the types of information they can collect, and the choices available to you. This policy should be read together with our Privacy Policy and any other applicable website terms.

Win Spirit Casino operates under licence OGL/2024/923/0383 issued by the Curaçao Gaming Authority on 24 March 2025, with Complete Technologies N.V. serving as the licensed operator.

  1. OperatorComplete Technologies N.V.
  2. Established2022
  3. Total Games4,700+
  4. Live Tables400+

1. What are cookies?

Cookies are small text files that a website may store on your computer, mobile phone, tablet or another internet-connected device. They allow a website to recognise a device or remember information about a visit. Cookies are commonly used across the internet to help websites operate, improve performance and provide a more consistent experience.

Some cookies are placed by the website you are visiting. These are often called first-party cookies. Other cookies may be placed by service providers that support website functions, analytics, security, advertising or other features. These are often called third-party cookies. The use of third-party technologies may be subject to the privacy policies of the relevant providers.

Cookies can be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The length of time a cookie remains active may vary depending on its purpose and settings.

In addition to cookies, websites may use similar technologies, such as pixels, tags, local storage, software development kits and device identifiers. In this policy, the term cookies includes these technologies where they perform a similar function.

2. How Win Spirit Casino may use cookies

Win Spirit Casino may use cookies and similar technologies for a range of legitimate website and business purposes. The exact cookies used may change as website features, security requirements and service providers change. Cookies are not necessarily used to identify you by name. Depending on the technology and the information available, they may be associated with your device, browser, account or website activity.

Essential cookies

Essential cookies help the website function and cannot always be disabled through standard website controls. They may support account access, page navigation, session management, security, fraud prevention, responsible gambling controls and the correct delivery of requested services. Without these cookies, some parts of the website may not work properly.

Preference and functionality cookies

Preference cookies may remember choices you make, such as language, region, display settings or other website preferences. They can help reduce the need to enter the same information repeatedly and may make your visits more convenient. If you refuse these cookies, certain preferences may not be saved and some features may be less personalised.

Performance and analytics cookies

Performance and analytics cookies help us understand how visitors use the website. They may collect information such as the pages viewed, the links selected, the approximate time spent on a page, general device information and whether a page or feature works as intended. This information may be used in an aggregated or de-identified form to identify technical issues, improve navigation and develop a better online experience.

Security and risk-management technologies

Cookies and related technologies may be used to help protect the website, accounts and users. These technologies can assist with detecting unusual activity, preventing unauthorised access, identifying automated or harmful traffic, supporting identity and security checks, and reducing the risk of fraud or misuse. Some security technologies may operate without an optional consent setting where they are necessary to provide a secure service.

Marketing and advertising cookies

Where permitted and where relevant consent has been obtained, marketing or advertising technologies may help measure campaigns, understand interactions with promotional content or present more relevant information. These technologies may be provided by third parties and may allow activity to be recognised across different websites or services. Win Spirit Casino does not use this policy to promise that any particular marketing technology will always be active.

Compliance and responsible gambling purposes

Information collected through cookies or similar technologies may also support legal, regulatory, operational and responsible gambling obligations. This may include helping apply account controls, maintaining records, protecting the integrity of services, managing access and supporting the prevention of underage gambling, fraud, money laundering or other prohibited activity. Such use is subject to applicable law and our broader privacy and responsible gambling practices.

4. Information, third parties and policy updates

Cookies may collect technical and usage information, including an IP address or a shortened version of one, browser type, operating system, device information, approximate location, pages visited, referral information, interaction times and identifiers assigned to a browser or device. The information collected depends on the cookie and the way it is configured. We seek to handle personal information in accordance with applicable Australian privacy requirements and our Privacy Policy.

Third-party providers may support functions such as website hosting, security, analytics, payment processing, customer support, marketing measurement or other technical services. Where these providers use cookies or similar technologies, their handling of information may also be governed by their own terms and privacy notices. You should review those notices where relevant. We do not control every aspect of a third party's technology or practices.

Information obtained through cookies may be combined with information collected when you use the website, create or access an account, communicate with support, or use related services. How information is handled, retained, disclosed or protected is explained in the Win Spirit Casino Privacy Policy. If there is any inconsistency between this Cookies Policy and the Privacy Policy about the handling of personal information, the Privacy Policy will apply to that matter.

We may update this Cookies Policy from time to time to reflect changes in technology, website functionality, legal requirements, service providers or our practices. The updated version will be made available on this page, with the effective date or other notice where appropriate. You should review this page periodically so you remain aware of how cookies and similar technologies may be used.

If you have questions about this Cookies Policy or wish to exercise a privacy right, please use the available support or privacy contact options provided on the Win Spirit Casino website. We will handle requests in accordance with applicable law and may need to verify your identity before responding. This policy does not limit any rights or protections available to Australian users under applicable privacy, consumer protection or gambling laws.